aeg67 FAQ —
Answers to All Your Questions In one place

Only one account is allowed per mobile number. Multiple accounts are strictly prohibited — if detected, both accounts may be suspended.

First, make sure the number you entered is correct. Wait 1–2 minutes. If the OTP still hasn't arrived, click the "Resend" button. If the problem continues, contact us via live chat and we'll resolve it quickly.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use the OTP to set a new password.

KYC verification is mandatory before your first withdrawal. You'll need to submit a photo of your National ID (NID) or passport. Verification is usually completed within 24 hours.

The minimum deposit on aeg67 varies by payment method. Mobile banking and e-wallets generally allow smaller starting amounts. Check the deposit page for the latest details.

Mobile banking and e-wallet deposits are usually instant. Bank transfers may take 1–3 business days. Once confirmed, funds are credited to your account automatically.

Please wait a moment and refresh the page. If it takes more than 30 minutes, take a screenshot of your deposit and contact us via live chat — we'll verify it manually.

aeg67 supports deposits via mobile banking apps, bank transfer, and e-wallets. All methods are secure and encrypted.

Once KYC verification is complete, withdrawals are typically processed within 15–30 minutes. During peak hours, it may take up to 24 hours. Bank transfers take 1–3 business days.

Possible reasons: KYC verification is incomplete, bonus wagering requirements have not been met, or an additional security check is in progress. Contact Live Chat to find out the exact reason.

Withdrawal limits depend on your payment method and account VIP level. VIP members enjoy higher limits. Visit the withdrawal page or contact support for more details.

aeg67 generally does not charge any processing fee for withdrawals. However, your bank or mobile banking provider may apply their own transaction fees — this is determined by their individual policies.

After making your first deposit post-registration, the welcome bonus is added automatically. No code required. Full bonus terms can be found in the bonus section of your account.

A wagering requirement means you must place a certain amount in bets before withdrawing bonus funds. For example, 30x means if you receive a 1,000 BDT bonus, you need to wager 30,000 BDT. Each bonus has its own specific terms.

Yes, most bonuses have an expiry date. Wagering requirements generally need to be met within 7–30 days. Any unused bonus will be forfeited once the period expires.

Free spins are generally usable on specific slots games. The bonus notification will indicate which game they apply to. You can also check the bonus section of your account.

RTP stands for Return to Player — the percentage of total bets returned to players over time. A 95% RTP means that for every 100 BDT wagered, you can expect an average return of 95 BDT. A higher RTP means better returns in the long run.

If the game disconnects due to a network issue, the result is saved on our servers. Refresh the page or log in again to see the correct outcome of your bet. You can also check your gaming history.

No. Demo mode is for practice only — it uses virtual credits, and any winnings cannot be withdrawn. To win real money, deposit into your account and play in real mode.

Yes. aeg67 uses 256-bit SSL encryption. Your personal and financial information is stored with strict security measures and is never shared with third parties.

You can set deposit limits, session timers, or self-exclusion in your account settings. For more details, visit our Responsible Gaming page.

Yes. Date of birth is verified during registration, and age must be confirmed with a National ID or passport before your first withdrawal. Additional verification may be carried out on any account at any time if there is cause for concern.

aeg67 App — Our App Page Download directly from our app page. Links for both Android APK and iOS are available there. The app may not be available on Google Play or the App Store.

To install the APK on Android, go to Settings → Security → enable "Install from Unknown Sources", then try again. If the issue persists, follow the steps on the download page or contact support.

Yes. The aeg67 app includes all the features available on the website — games, deposits, withdrawals, bonuses, and Live Chat. The app is specially optimized for mobile, so the experience is even smoother.